Appointment Cancellation Policy
For regular appointments please call us at (403) 980-2662 at least 12 hours in advance.
Groups of 2 or more people require 48 hours cancellation notice.
For GC or any coupon or promotional package 24 hr cancellation notice is required or applicable conditions as stated.
Since we turn away other clients to hold your reservation any last minute cancellations (or no-shows) will result in a $25 Charge (or the equivalent deduction from gift certificates).
Please keep in mind that "No-shows" or last minute cancellations leave our Technicians with empty appointment times as well as other guests that cannot get in but could have made it.